SNCF Connect: Boosting business efficiency
SNCF Connect & Tech is a leader in French e-commerce that implements customer digital solutions in the mobility sector.
About SNCF Connect
SNCF Connect enables its customers to organize their trips throughout France and the rest of Europe by providing them with five main services:
- Planning trips.
- Purchasing and exchanging train tickets.
- Finding the best door-to-door route.
- Accessing real-time traffic information and alerts.
- Buying and renewing regional cards or subscriptions.
Challenge
The challenge proved to be the company’s data heritage. While its data heritage was available, it was scattered across various locations, such as Excel files and Wiki pages. Implementing a data catalog was naturally one of the key solutions that was identified to address these challenges.
Solution
By leveraging the Actian Zeenea Data Intelligence Platform, and more specifically its data catalog, SNCF Connect made significant progress in its data capabilities. This platform and data catalog address the organization’s most pressing data challenges while enabling deeper technical integration.
Outcome
With the platform and data catalog in place, SNCF Connect is better positioned to boost business efficiency and enhance its understanding of data for operational teams and data users. As a result, SNCF Connect is now a more data-driven organization.
"Actian is a critical part of our infrastructure. Without it, we couldn’t do the processing and automation needed for our banking operations."
"We have been able to save a huge amount of time spent pulling data and manually reconciling data when we find errors or discrepancies. We are now able to actually spend time analyzing areas to move the business forward."
"Actian's expert customer service has been invaluable on our journey, as their team not only understands our specific requirements and delivers tailored and responsive solutions, contributing significantly to our success."