Databases

Actian: Powering Customer Success Through Innovation and Partnership

Traci Curran

January 28, 2025

powering customer success through innovation

At Actian, we take immense pride in our customers’ success. Our commitment to fostering long-term partnerships, overcoming technical challenges, and delivering innovative solutions has been the cornerstone of our approach. We are excited to share two inspiring stories exemplifying how Actian’s customer-centric focus drives business growth and technological advancement. We are proud to share the first customer videos from customers in the APAC region.

Magic Software: Transforming Data Integration Challenges into Opportunities

magic software

Magic Software is an innovative technology leader that delivers comprehensive solutions for digital transformation and application development worldwide. Its flagship Magic xpa platform empowers organizations to swiftly build multi-platform business applications across desktop, web, and mobile environments, enabling rapid response to emerging market opportunities.

Magic Software sought a powerful embedded database solution to enhance their customers’ low-code development experience. They chose Actian Zen to provide a highly reliable database, and Actian and Magic Software have enjoyed over 40 years of shared success.

Watch the video here.

Tsubakimoto: Pioneering Data-Driven Manufacturing Excellence

tsubakimoto blog image

Tsubakimoto Chain Co., a leading Japanese manufacturer of power transmission products, embarked on a journey to revolutionize its production processes through data-driven decision-making. It needed a robust database solution that could handle vast amounts of sensor data from its manufacturing equipment while providing real-time insights.

Actian’s Zen Edge database rose to the challenge, delivering:

  • Real-time data processing capabilities.
  • Seamless integration with existing systems.
  • Enhanced data security and reliability.

The impact on Tsubakimoto’s operations was profound:

  • 30% improvement in equipment efficiency.
  • Significant reduction in unplanned downtime.
  • Data-driven insights leading to optimized production schedules.

Masaru Tokizaki, Manager of the Digital Innovation Promotion Group at Tsubakimoto, remarked: “Actian’s Zen Edge database has been instrumental in our digital transformation journey. It’s enabled us to harness the power of our data, driving efficiency and innovation across our manufacturing processes.”

This success story underscores Actian’s ability to provide tailored solutions that address complex technical challenges while driving tangible business outcomes. Watch the full video (spoiler alert – it has cool robots!)

Empowering Success: The Actian Difference

These case studies are just a glimpse into how Actian’s commitment to customer success translates into real-world impact. Our approach is built on several key pillars:

  1. Deep Customer Focus: We don’t just provide solutions; we build lasting partnerships.
  2. Technical Excellence: Our team thrives on solving complex challenges and pushing the boundaries of what’s possible.
  3. Innovative Thinking: We’re constantly evolving our offerings to meet the changing needs of our customers.
  4. Measurable Impact: Our success is measured by the tangible benefits our customers experience.

Our customers’ success remains at the heart of everything we do as we continue to innovate and grow. Whether it’s revolutionizing data integration for software providers or enabling data-driven manufacturing excellence, Actian is committed to being a catalyst for our customers’ growth and innovation.

Ready to experience the Actian difference for yourself? Explore our solutions and discover how we can help drive your business forward.

Traci Curran headshot

About Traci Curran

Traci Curran serves as Director of Product Marketing at Actian focused on the Actian Data Platform. With more than 20 years of experience in technology marketing, Traci has previously held senior marketing roles at CloudBolt Software, Racemi (acquired by DXC Corporation), as well as some of the world’s most innovative startups. Traci is passionate about helping customers understand how they can accelerate innovation and gain competitive advantage by leveraging digital transformation and cloud technologies.